The services encompass the implementation and provision of access to the agreed-upon application modules, alongside post-launch maintenance.
Maintenance services include routine updates, bug fixes, security patching, performance enhancements, and daily technical support.
Support and error resolution are strictly limited to the originally agreed-upon feature list.
Additional Features & Change Requests
Any requests for new features, module customizations outside the initial scope, logic workflow modifications, or third-party integrations are considered separate projects.
These out-of-scope requests require a new contract agreement and will incur additional development charges based on the complexity of the feature.
License Grant & Restrictions
The Service Provider grants a non-exclusive, non-transferable license to use the application solely for internal business operations.
The Licensee is strictly prohibited from sublicensing, selling, renting, lending, distributing, or otherwise transferring the application to any third party without prior written consent from the Service Provider.
Intellectual Property & Ownership
The Service Provider retains all rights, titles, and interests in the application, including all intellectual property rights.
This agreement does not transfer any ownership rights to the Licensee.
Payment Terms & Termination
The Licensee is obligated to pay all applicable usage and maintenance fees as specified in the issued invoice.
All payments are due within 14 days from the invoice issuance date.
Failure to complete payments may result in the suspension or termination of application access.
Either party reserves the right to terminate the agreement via written notice if a material breach of terms occurs.
Confidentiality
Both parties agree to maintain the strict confidentiality of any proprietary or sensitive information disclosed during the service period.
Confidential information may not be disclosed to third parties without prior written approval.
Dispute Resolution
Any disputes arising from this agreement must first be addressed amicably through direct negotiation.
If a resolution cannot be reached, both parties agree to pursue alternative dispute resolution methods, such as mediation or arbitration, prior to initiating legal litigation.
